This is our playbook. It details our virtual assistance processes, our consulting workflow, and how we run our company. It's filled with things we've learned based on our own experience and study of others' experiences.
We attribute most of this playbook to thoughtbot, following the Creative Commons Attribution-NonCommercial license. Feel free to learn from, or use, our tactics in your own company. While our "plays" have worked for us, we trust your judgement over ours to decide which tools and techniques might work for you too.
We take a lot of our tactics in virtual assistance from Tim Ferriss' book, The 4-Hour Workweek. Our product mainly helps you automate your tasks through delegation, and liberate your time.
We're on a mission to liberate your time. Here's how we do it.